Customer Testimonials
Click on the names below to view the full testimonial.
Local Government
District Council of the Copper Coast
Narrandera Shire Council
Gwydir Shire Council, Bingara, New South Wales, Australia
South Gippsland Shire Council, Leongatha, Victoria, Australia
Customer Feedback
We like to give our customers the opportunit to provide vital feedback, enabling us to improve our service to existing and future customers. We welcome comments, suggestions and criticisms and do our best to act on feedback as quickly as possible. Please submit your feedback using the online form located on the Contact Us page of this website or request a Feedback Form be mailed out to you. Once completed the form can be faxed back to us.
District Council of the Copper Coast, Kadina, South Australia, Australia
Narrandera Shire Council, Narrandera, New South Wales, Australia
Gwydir Shire Council
33 Maitland Street
Locked Bag 5, BINGARA NSW 2404
Tel: (02) 6724 2000
Fax: (02) 6724 1771
E-mail: mail@gwydir.nsw.gov.au
Web: www.gwydir.local-e.nsw.gov.au
To Whom It May Concern,
Gwydir Shire Council has recently purchased a new truck mounted Jetmaster Bitumen Patching Unit, with a six (6) cubic meter capacity aggregate hopper and a 1950 litre capacity emulsion tank. This unit was purchased to replace another manufacturers patching unit and Council has found the Jetmaster to be far superior in its capabilities over the previous unit. The Jetmaster has less wearing parts, particularly in delivering the aggregate from the hopper, and thereby having less down time for repairs and replacement of work parts. The sealing and edge repair capabilities of the unit are first class and the unit has a high output capability, which is essential in our large shire area.
Council uses the Jetmaster to carry out two (2) coat emulsion seals on our heavy patching and shoulder repair/widening programme. The savings in time and money are excellent as we are able to seal patch as soon as it is ready instead of having to get a lot of patches ready to make it viable to get a sealing contractor in.
The assistance and service Council has received from Jetmaster Roadtech has been excellent and this is vitally important in these days of increasing costs and value for dollar is required.
I have no hesitation in giving Councils and the unit operators seal of approval for the Jetmaster “out front” system and would unhesitatingly recommend the unit to any prospective purchaser.
Yours faithfully
DAVID COULTON
Technical Officer Works
South Gippsland Shire Council
9 Smith Street (Private Bag 4) LEONGATHA VIC 3953
Tel: (03) 5662 9200
Fax: (03) 5662 3754
E-mail: council@sgsc.vic.gov.au
Web: www.sgsc.vic.gov.au
22 January, 2004
Mr Tony Dunlop
Jetmaster Roadtech Pty Ltd
PO Box 544
SUMNER PARK QLD 4074
Dear Tony,
South Gippsland Shire Council would like to express our appreciation for the excellent service and support provided by Jetmaster Roadtech.
South Gippsland Shire Council has over 700 kilometres of sealed pavements to maintain. This is taken care of by our Jetmaster unit. During the long period leading up to our resealing program, the workload increases significantly as we prepare pavements for reseal. Over the past two years we have hired a Jetmaster Road Maintenance Unit for two months prior to reseals. This has been so successful that we have decided to purchase a Jetmaster Unit. The Jetedger feature of our soon to be delivered machine, will allow us to address a backlog of edge break repairs that have been left unattended due to a lack of resources.
We look forward to continued close association in the future.
Yours faithfully,
NOEL THORNBY
Operations Co-Ordinator
Some feedback we have received to date...
"Council ordered a third Ausroad™ HD Series Road Maintenance Unit recently, the finish and quality of the machines, parts service, training and professional approach from Ausroad Systems made it a simple decision"
Neale Lawson Fleet Coordinator Toowoomba Regional Council, QLD, Australia (Council own two Ausroad™ HD Series Road Maintenance Units)
What do you find good / poor about our service and can we improve our service to you?
"It does not matter what level in the organization you come from (Management, Engineers, Workshop) answers are available."
"Overall response to our ongoing enquiries has been very good"
Glenn Hattander
Plant & Fleet Coordinator Lake Macquarie City Council, NSW, Australia
(Council own three Ausroad™ HD Series Road Maintenance Units)
"Advice is always good"
Brett Harris
WFM
Burke Shire Council, QLD, Australia
(Council own a Jetmaster Unit)
"It does not matter what level in the organization you come from (Management, Engineers, Workshop) answers are available."
Are you happy with the Ausroad Parts Service?
"Yes - We have obtained all parts within time requirements."
What features do you / your Council like best about your Ausroad™ Jetmaster / HD?
"Overall performance is very good"
Glenn Hattander
Plant & Fleet Coordinator
Lake Macquarie City Council, NSW, Australia
(Council own three Ausroad™ HD Series Road Maintenance Units)
"Operator friendly, having the front boom makes excellent visibility"
Deon Constance
Fleet Supervisor
Bega Valley Shire Council, VIC, Australia (Council own a Jetmaster unit)
"The sealing unit on the rear and the versatility of this unit"
Mick Fitzgerald
Plant Coordinator Cabonne Council,
NSW, Australia
(Council own two Ausroad™ HD Series Road Maintenance Units)
"The Jetmaster unit we have works flawlessly including for minor sealing works."
Do operators find the Ausroad™ Jetmaster / HD unit easy and comfortable to operate?
"Yes - When using the Jetpatcher unit employees did not like to be assigned, however with Jetmaster it has become one of the highest jobs - same level as grader."
Jamie Condie
Manager Design & Construction
Leeton Shire Council, Leeton, NSW, Australia
Jetmaster Owner
Did the Jetpatcher® Jetmaster Unit perform to Councils expectations during the hire period?
"Good single operator unit that has a high production rate"
Russell Hood
Director of Engineering Services
Murweh Shire Council, QLD (Hired a Jetmaster Unit in 2011)
“We managed to achieve more than we expected with the unit.”
What do/did you find good about our service and how can we improve our service to you?
“All of the staff we deal with at Ausroad™ have a good working knowledge of the plant. They also work well with our mechanical staff.”
What features do you / your Council like best about hiring a Jetmaster Unit?
"Single operator unit, edge repair used significantly"
Russell Hood
Director of Engineering Services
Murweh Shire Council (Hired a Jetmaster Unit in 2011)
"Ease of operation"
Ricki Davidson Maintenance Supervisor
Richmond Shire Council, QLD (Hired a Jetmaster Unit in 2011)
“Hiring is the best option for us, as we can get our preparatory work for our reseal contract completed at the best time of the year. It also reduces our labour requirements for this work significantly.”
Do Operators find the Jetmaster Unit easy & comfortable to operate?
“All operators commented on how easy it was to operate. Reduces manual handling issues.”
David Leahy
Acting Manager Engineering Services
Naracoorte Lucindale Council
Naracoorte, South Australia
(Hired a Jetmaster Unit in 2007)
Did the Jetmaster Unit perform to Councils expectations during the hire period?
“Easy to operate and covered a lot of ground.”
What do/did you find good about our serice and how can we improve our service to you?
“When a question or problem arose we would be directed to the best person for answers.’
What features do you / your Council like best about hiring a Jetmaster Unit?
“The hundreds of man hours saved from doing the job manually.”
What features to you / your Council like least about hiring a Jetmaster Unit?
“Being told I’ve run out of money and can’t extend the hire.”
Mark Webster
Supervisor Works
Shire of Capel
Capel, Western Australia
(Hired a Jetmaster Unit in 2007)
Copyright // Disclaimer // Privacy